Question 1

What is BuyTarkari and how does it work?

Accepted Answer

BuyTarkari is Nepal's trusted online tarkari pasal (grocery store) that delivers fresh fruits, vegetables, meat, and herbs directly to your doorstep. Simply browse our website, select your items, choose a delivery time, and we'll deliver fresh produce to your location in Kathmandu Valley.

Question 2

What areas do you deliver to?

Accepted Answer

We currently deliver across Kathmandu Valley, including Kathmandu, Lalitpur, and Bhaktapur. Our delivery service covers all major areas within these cities, ensuring fresh produce reaches your doorstep wherever you are in the valley.

Question 3

How long does delivery take?

Accepted Answer

We offer same-day delivery for orders placed before 2 PM. Orders placed after 2 PM will be delivered the next day. Our delivery times are between 9 AM to 8 PM, and you can choose your preferred delivery slot during checkout.

Question 4

What payment methods do you accept?

Accepted Answer

We accept multiple payment methods including cash on delivery (COD), eSewa, Khalti, and bank transfers. For business customers, we also offer credit payment options with prior approval.

Question 5

How do you ensure the quality of your products?

Accepted Answer

We source our products directly from local farmers and trusted suppliers. Each item undergoes quality checks before delivery. We guarantee fresh produce and offer a 100% satisfaction guarantee. If you're not satisfied with any item, we'll replace it or provide a refund.

Question 6

What are your delivery charges?

Accepted Answer

Delivery is free for orders above Rs. 1000 within Kathmandu Valley. For orders below Rs. 1000, a nominal delivery charge of Rs. 50 applies. We also offer special rates for bulk orders and business customers.

Question 7

Can I schedule regular deliveries?

Accepted Answer

Yes, we offer subscription services for regular deliveries. You can set up daily, weekly, or monthly deliveries for your household or business needs. Contact our customer service to set up a customized delivery schedule.

Question 8

What if I receive damaged or incorrect items?

Accepted Answer

If you receive any damaged or incorrect items, please contact us within 24 hours of delivery. We'll arrange a replacement or refund immediately. Our customer service team is available 24/7 to assist you.

Question 9

Do you offer wholesale or bulk orders?

Accepted Answer

Yes, we specialize in wholesale and bulk orders for hotels, restaurants, cafes, and other businesses. We offer competitive prices and reliable delivery schedules for bulk orders. Contact our business team for special rates and arrangements.

Question 10

How can I track my order?

Accepted Answer

Once your order is confirmed, you'll receive an order number and tracking link via SMS and email. You can track your order's status in real-time through our website or mobile app. Our delivery team will also keep you updated about your order's progress.

Farm Fresh Groceries,Delivered in Minutes.

Get Fresh Tarkari and Fruits in Minutes

Order Online

30-Minute Delivery

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Enjoy Freshness

Why Choose BuyTarkari?

Peak Freshness Guaranteed

Swift & Reliable Delivery

Quality You Can Trust

Dedicated Customer Support

Why You'll Love Shopping With Us

Interactive Delivery Map

Smart Recommendations

Real-Time Order Tracking

Product Search & Filtering

Personalized Accounts

Flexible Payment System

Get the BuyTarkari App

Exclusive App Offers

Secure Payments

Faster Checkout

Frequently Asked Questions